Privacy Policy

Effective Date: June 24, 2026

At ITGS Custom Fabric, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

When you visit our website, place an order, sign up for emails or text messages, or contact us, we may collect:

Your name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers—we do not store your full payment details)
Order history
Information you voluntarily provide through emails, messages, or contact forms
Website usage information through cookies and analytics

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate about your purchases
Respond to customer service inquiries
Send order updates and shipping notifications
Send promotional emails or text messages if you have chosen to receive them
Improve our website, products, and customer experience
Detect and prevent fraudulent activity

Email and SMS Marketing

If you subscribe to our email list or SMS notifications, we may send you:

Flash preorder announcements
New product releases
Discounts and promotions
Important store updates

You may unsubscribe from emails at any time by clicking the unsubscribe link included in our emails.

You may opt out of text messages at any time by replying STOP. Standard message and data rates may apply.

We do not send marketing messages to customers who have not opted in.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party providers who help us operate our business, including:

Payment processors
Shipping carriers
Email and SMS marketing providers
Website hosting and e-commerce platforms

These providers receive only the information necessary to perform their services.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of internet transmission is completely secure, we take appropriate steps to help keep your information safe.

Your Rights

You may request to:

Access the personal information we have about you
Correct inaccurate information
Delete your personal information where permitted by law
Opt out of marketing communications

To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

ITGS Custom Fabric

Email: helpmeitgs@gmail.com

Website: www.itgscustomfabric.com